Privacy Notice.
This notice describes how Luxury Hotel Brokers Ltd (the 'institution', 'we', 'us') collects, uses, stores and protects personal information about principals, subscribers, contributors and visitors.
Controller
Luxury Hotel Brokers Ltd, a company registered in England and Wales, is the controller of personal information described in this notice. The registered office is 16 Berkeley Street, Mayfair, London W1J 8DZ.
Information we collect
Directly from you: identity and contact information provided in the course of enquiry, engagement or subscription; content of correspondence with the institution; and, where you engage us, information necessary for know-your-counterparty and anti-money-laundering verification. Automatically: technical information from your device (IP address, browser type, pages visited) and cookie data — see the Cookies Notice.
Why we use it
To respond to enquiries; to deliver Advisory, Brokerage and research services you have engaged; to send publications and market intelligence to subscribers; to comply with legal, regulatory and anti-money-laundering obligations; to protect the confidentiality and integrity of engagement information; and to develop, secure and improve our services.
Legal bases
Performance of a contract with you; compliance with legal obligation (including AML/KYC); our legitimate interests in operating and improving the institution, defended against your rights and interests; and your consent, where consent is the appropriate basis (such as non-essential cookies and marketing communications).
Sharing
We do not sell personal information. We share it only with: professional advisors bound by confidentiality; service providers processing on our behalf under written contract (including secure hosting, payment processing and analytics); regulators and law enforcement where obliged; and successors in the event of a business transfer.
International transfers
Where personal information is transferred outside the United Kingdom, it is protected by the safeguards recognised under the UK GDPR, including adequacy decisions and standard contractual clauses.
Retention
We retain personal information for as long as necessary to fulfil the purposes for which it was collected, to satisfy legal, accounting or regulatory obligations, and to preserve the institutional record required to defend or exercise legal claims.
Your rights
Under UK GDPR you have the right to access, rectify, erase or restrict the processing of your personal information, to object to certain processing, to portability, and to withdraw consent where consent is the legal basis. You may exercise these rights by writing to privacy@luxuryhotelbrokers.com.
Complaints
You have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection matters — ico.org.uk.
Changes to this notice
Material changes to this notice are recorded on this page with the date of revision. The most recent revision date is displayed at the foot of the page.